What happened
Hot-side supply leaks are the quietest water losses a house can have. A cold water line leak often announces itself — pressure drops, a ceiling stain, a puddle. A hot line leaking under the house just bleeds heated water into the crawl space, and the first symptoms show up on the utility bill and at the tap: hot water that runs out too fast, a water heater that never seems to stop running.
By the time a crawl space leak is discovered, the space under the floor has usually been wet for a while. Fiberglass insulation between the joists soaks up water and sags, holding moisture directly against the subfloor. In a climate like ours — where crawl spaces sit damp for half the year anyway — a heated water source under the house is exactly how you accelerate rot and mold if it isn't handled quickly and completely.
This homeowner called TIK, and the loss went into our system on May 20, 2026 as an emergency water mitigation. It left our system with two phases closed: the mitigation that dried the structure, and the reconstruction that put the affected areas back together. One company, one file, no handoff.