NATIONWIDE CLAIMS · VANCOUVER WA + PORTLAND OR

TIK Construction works directly with Nationwide.

We handle Nationwide property claims across Clark County and the Portland metro area. Nationwide has a robust claims process and tends to be reasonable on documented claims when scope is supported by IICRC standards.

Call Now: (360) 938-4601 Or send us your claim info →

How TIK handles Nationwide claims

Nationwide uses Xactimate for property scope and pricing. We write scopes in Xactimate format.

Nationwide has Brand New Belongings, Better Roof Replacement, and other coverage features that affect specific claim types. We document with these features in mind so customers benefit from the coverages they paid for.

Nationwide's adjuster pool handles Pacific Northwest claims with regional pricing awareness. Claims tend to approve smoothly when documentation is complete.

Nationwide On Your Side Claims Service is their service standard. We work to keep the experience smooth — clear communication, complete documentation, no surprises.

What Nationwide typically covers

Coverage varies by policy and endorsements. The patterns below are typical for standard Nationwide homeowner policies; your policy may differ. We document the actual coverage during your claim.

Sudden and accidental water damage: typically covered.
Fire and smoke damage: core covered peril.
Mold from a covered cause: covered up to policy mold limits.
Sewage backup: requires the water-backup endorsement.
Storm damage: wind, hail, falling objects covered.
Better Roof Replacement: pays for upgrades during roof reconstruction (worth flagging on roof claims).

Claim process

How a Nationwide claim works at TIK

01

We arrive on-site within 60 minutes

Day or night. The lead tech assesses the damage, identifies the source, and starts emergency mitigation. Documentation begins immediately.
02

Damage documented to carrier standards

Photos, moisture readings, scope notes, equipment logs. Documentation is built to Nationwide's requirements from day one.
03

Claim submitted within 24 hours

We submit our documentation directly to your assigned adjuster. The faster the carrier has documentation, the faster approval comes.
04

Adjuster reviews and approves

Nationwide reviews the scope. Most documented claims approve without revision. We respond to any reservations or supplements with line-item evidence.
05

We perform the work

Mitigation, drying, demolition, reconstruction. One crew, one timeline. No second contractor.
06

Direct billing closes the claim

Nationwide pays us directly for the approved scope. You pay only your deductible. Final documentation submitted, claim closed.

Services we handle on Nationwide claims

All major restoration categories — from emergency mitigation through finished reconstruction.

Nationwide FAQs

Do I have to use a Nationwide preferred contractor?

No. Nationwide's preferred-vendor program is optional. You have the right to choose any licensed contractor. TIK meets Nationwide's standards.

Will Nationwide pay TIK directly?

Yes — direct billing is standard. You pay only your deductible.

What's Nationwide's Better Roof Replacement coverage?

Better Roof Replacement is an optional coverage that pays for upgrades during a covered roof replacement (e.g., higher-grade shingles, impact-resistant materials). If you have this coverage, it's worth flagging during the initial scope so the upgrade options are documented.

How long does Nationwide take to approve claims?

For documented straightforward claims, Nationwide typically approves within 3–7 business days. We submit documentation within 24 hours of arrival.